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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronny Zibly

February 5, 2026

5  out of  5
rating by Ronny Zibly
"Excellent experience with Jodi. The enrollment process for a family member was handled in such a friendly, professional way. Thank you for making it so easy."
We responded:
"Thank you, Ronny, for sharing your positive experience with Jodi. It's wonderful to hear that the enrollment process for your family member was handled smoothly and professionally. We appreciate your feedback and are glad we could make the process easy for you."
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Danielle Buck

February 4, 2026

5  out of  5
rating by Danielle Buck
"Always a great experience at State Farm, but especially this office! Shoutout to Makayla for being so friendly and helpful. Highly recommend to anyone!"
We responded:
"Thank you, Danielle, for sharing your positive experience with us. It's wonderful to hear that Makayla made such a friendly and helpful impression. Your recommendation means a lot, and we're glad to have you as part of our State Farm family."
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Johnnie Linder

January 30, 2026

5  out of  5
rating by Johnnie Linder
"Makayla is a top notch quality agent. She met my ever need and went above and beyond in explaining the why's and how's and how comes that helped me not oy better understand my own policies but insurance as a whole. I sincerely appreciate the entire Hunter Jones team and I highly recommend Makayla if you are looking for a quote and/or agent."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Makayla provided such exceptional service and helped clarify your insurance policies. Your recommendation means a lot, and we're grateful for your trust in our team."
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R. S.

January 29, 2026

5  out of  5
rating by R. S.
""Great experience! The Hunter Jones- State Farm Insurance Agency was very knowledgeable, patient, and thorough with explaining plans and options with me. This made the insurance process quick and easy. They found me excellent coverage and saved me money at the same time. Highly recommend their services!""
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that our team was able to provide knowledgeable and thorough service, making the insurance process smooth for you. We're delighted that we could help you find excellent coverage while saving you money. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future."
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S Lo

January 29, 2026

5  out of  5
rating by S Lo
"Excellent customer service"
We responded:
"Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you received excellent customer service. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If there's anything else we can assist you with, please let us know."
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Donna Grewell

January 28, 2026

5  out of  5
rating by Donna Grewell
"Hunter and his colleagues are very knowledgeable about their customers wellbeing and very professional and personable. I recommend everyone sign up with them."
We responded:
"Thank you, Donna, for sharing your positive experience. It's wonderful to hear that you found our team knowledgeable and personable. Your recommendation means a lot to us, and we're glad to have earned your trust."
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Aaryka Eller

January 16, 2026

5  out of  5
rating by Aaryka Eller
"Great communication. Very knowledgeable. Made the switch from my previous provider super easy!"
We responded:
"Thank you, Aaryka, for sharing your experience! It's wonderful to hear that the transition from your previous provider was smooth and that our communication met your expectations. Your feedback is greatly appreciated, and we're here to assist you with any future needs."
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Paula Elliott

January 13, 2026

5  out of  5
rating by Paula Elliott
"Jodi is very thorough and helped me to understand the deductibles and saved me a lot with my car insurance. She is very patient. I will continue recommending her to my friends and family."
We responded:
"Thank you, Paula, for sharing your experience. It's wonderful to hear that Jodi was able to assist you in understanding your deductibles and help you save on your car insurance. Her patience and dedication to customer service are truly valued. We appreciate your recommendations to friends and family and look forward to continuing to serve you."
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Tom Johnson

January 9, 2026

5  out of  5
rating by Tom Johnson
"I had a great experience with the Hunter Jones agency. I was relocating from another state and needed home and auto insurance. They were very helpful in explaining the coverage I would need in Tennessee and offering several budget friendly options."
We responded:
"Thank you, Tom, for sharing your experience with us. It's wonderful to hear that our team was able to assist you with your home and auto insurance needs during your relocation. We strive to provide clear explanations and budget-friendly options to make the transition as smooth as possible. Your feedback is greatly appreciated."
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Joe Russell

January 9, 2026

5  out of  5
rating by Joe Russell
"We saw an ad on TV, needed to change insurance company, so we gave Hunter Jones State Farm a call, everything was done quickly and professionally. Happy with our decision."
We responded:
"Thank you, Joe, for sharing your experience. It's wonderful to hear that the process was quick and professional. We're glad you chose us for your insurance needs and are happy with your decision. Your feedback is greatly appreciated."
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Lou Ann Lawson

January 8, 2026

5  out of  5
rating by Lou Ann Lawson
"Jodi Stehr was a great Customer relations representative She helped me with my account and the beacon device She a great and respectful representative Would go back to her for any help I really like to thank you for this representative she was awesome"
We responded:
"Thank you so much for sharing your experience with Jodi. It's wonderful to hear how helpful and respectful she was in assisting you with your account and the beacon device. Your feedback is greatly appreciated, and we're delighted to know that you would return to her for any future help. Your satisfaction is important to us, and we’re glad Jodi could provide such excellent service."
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Kayla Lund

January 8, 2026

5  out of  5
rating by Kayla Lund
"I worked with Ashlin through my entire process of getting a policy on a new car and switching my current vehicles over as well as adding Renters! She went above and beyond for me over the holidays and was such a nice person to talk to! She walked me through each step and was honest and gave me the best deal! I’m so happy with State Farm right now and hope to become a permanent customer!"
We responded:
"Thank you so much for sharing your experience, Kayla. It's wonderful to hear that Ashlin was able to assist you so effectively with your new car policy and the transition of your current vehicles, as well as adding renters insurance. We're delighted that you found the process smooth and appreciated the honest guidance. Your satisfaction is our priority, and we're glad to have you as part of the State Farm family. Looking forward to serving you for many years to come!"
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Nicole Morgan

January 8, 2026

5  out of  5
rating by Nicole Morgan
"Great customer service, quick responses and cheaper than any other insurance companies!"
We responded:
"Thank you, Nicole, for sharing your positive experience with us. We're delighted to hear that you appreciated our customer service and found our responses quick and our rates competitive. Your feedback is invaluable and encourages us to continue providing the best service possible."
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Tyler Wilson

January 8, 2026

5  out of  5
rating by Tyler Wilson
"Makayla and the entire Hunter Jones team are amazing! If you want insurance handled with care and ease, this is the team!"
We responded:
"Thank you, Tyler, for sharing your experience with Makayla and the team. It's wonderful to hear that you found our service to be caring and straightforward. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Linda Ford

January 8, 2026

5  out of  5
rating by Linda Ford
"I heard about State Farm from a friend!"
We responded:
"Thank you, Linda, for taking the time to share your experience and for the perfect rating! We're delighted to hear that a friend's recommendation led you to us. It's wonderful to know that you had a positive experience with our agency. If there's anything else we can assist you with, please feel free to reach out. Your feedback is greatly appreciated!"
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Dan Fuss

January 7, 2026

5  out of  5
rating by Dan Fuss
"We moved here from another state and had some policies staying on cars we were continuing to pay through our old agent and new policies for our home and cars here in Tennessee. Hunter’s staff handled the complexity of our move professionally as if it were the norm for all of their customers. We were with our previous agent for nearly 30 years and plan to do the same with Hunter and his team!"
We responded:
"Thank you, Dan, for sharing your experience with us. We're delighted to hear that our team could assist you smoothly during your move and transition to Tennessee. It's wonderful to know that you felt well taken care of, and we truly appreciate your trust in us. Looking forward to serving you for many years to come!"
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Aditi Khatiwada

January 5, 2026

5  out of  5
rating by Aditi Khatiwada
"Excellent service! The agent was helpful and patient, and made the whole insurance process easy and stress-free with better pricing. Thanks, Jodi!"
We responded:
"Thank you, Aditi, for sharing your positive experience! It's wonderful to hear that Jodi was able to assist you effectively and make the insurance process smooth and stress-free. We're glad you found our pricing competitive and appreciate your feedback. Your satisfaction is important to us, and we're here to help whenever you need."
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Annette Farrell

December 30, 2025

5  out of  5
rating by Annette Farrell
"I just love State farm. I had a issue that I needed to get done. They were off until after the first but I have to say went above and beyond to help me. I just want to thank you so much Miss Jodi with Hunter Jones. Again thank you so much."
We responded:
"Thank you, Annette, for sharing your experience with us. It's wonderful to hear that Miss Jodi was able to assist you effectively, even during the holiday period. Your kind words and appreciation mean a lot to our team. We're committed to providing exceptional service, and it's rewarding to know we could help you when you needed it."
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Alexia Rutland

December 22, 2025

5  out of  5
rating by Alexia Rutland
"Jodi was great! Really takes her time to help however she can. Thanks so much!"
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Jennifer Satterfield

December 12, 2025

5  out of  5
rating by Jennifer Satterfield
"Jodi at my local State Farm office has always gone the extra mile to make sure we get the coverage we need and save as much money as we can in the process. I so appreciate her diligence to go over all the details and try every way she can to lower our premiums. She always makes sure we have all the info we need to feel good about where our money is going."
We responded:
"Thank you, Jennifer, for sharing your positive experience with Jodi at our office. It's wonderful to hear how she has consistently gone the extra mile to ensure you have the right coverage while helping you save money. We appreciate your kind words and are glad to know you feel informed and confident about your insurance decisions. Your feedback means a lot to us, and we're grateful for your trust in our services."
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Melanie Chasteen

November 27, 2025

5  out of  5
rating by Melanie Chasteen
"Super helpful with everything!! 10/10 would recommend"
We responded:
"Thank you, Melanie, for your wonderful feedback! It's fantastic to hear that you found our service super helpful. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, feel free to reach out."
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Suzie Alsakha

November 12, 2025

1  out of  5
rating by Suzie Alsakha
"This Agency GREATLY lacks knowledge of State Farm Policy and has a pattern of poor communication and accurate documentation of staff and Agent advise. I have been a State Farm client for years in multiple states. I have never had such a negative experience as this Agency. Lack of integrity and responsibility for providing Agent commitment with this Agency, will put you at risk. STRONGLY DO NOT RECOMMEND. Protect your home, auto and anything else that needs to be insured... State Farm is a good company to choose...but DO NOT choose Hunter Jones as your Agent. I would give ZERO stars if possible."
We responded:
"Suzie, Your review contains several false claims that misrepresent the facts. Our agency did not deny your claim - all claims decisions are handled exclusively by State Farm's claims department. The rideshare endorsement was clearly explained, properly added for your protection, and later removed at your request. To maintain respect towards your privacy, I will not divulge details on your personal circumstance nor your reasoning of removal which is documented but let it be known that multiple time stamped and dated notes on your file detail your interactions with us. Including an email from my staff explicitly stating that the endorsement was required for coverage while participating in Uber or Lyft. Where we provided the exact policy language that supported our recommendation, but despite this, after adding the coverage, then receiving an updated bill, you requested for us to remove the endorsement a month later. We maintain thorough internal documentation showing every step of that process which was explained to you in our last in person appointment. Suggesting otherwise is simply inaccurate. Our agency stands behind our integrity, professionalism, and commitment to advising every client with complete transparency. -Hunter Jones"
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Capricorn AK83

November 7, 2025

5  out of  5
rating by Capricorn AK83
"Great customer service and rates!"
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that you are pleased with our customer service and rates. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Darr Carr

October 27, 2025

5  out of  5
rating by Darr Carr
"Makayla really came through for me!! I am grateful for her professional , prompt help on our journey of information gathering!!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Makayla was able to assist you so effectively. We appreciate your kind words and are glad to have been a part of your journey. Your feedback means a lot to us!"
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Amy Higdon

October 16, 2025

5  out of  5
rating by Amy Higdon
"Jodi was a pleasure to work with and very patient with me as I gathered information that she needed. I highly recommend her and Hunter Jones State Farm Agency."
We responded:
"Thank you, Amy, for sharing your experience with Jodi and our agency. We're delighted to hear that Jodi was able to assist you with patience and professionalism. Your recommendation means a lot to us, and we're grateful for your trust in Hunter Jones State Farm Agency."